We offer the following STOCK ORDER CATEGORIES based on availability of items – the relevant applicable option(s) are displayed with the Product Short Description:
Items available for purchase
Certain items are pre-manufactured and available for purchase; the following will apply:
- Full payment is due at the time of placing your order.
- Items are generally dispatched for shipping within 1-3 business days following receipt of payment.*
- Shipping time will be according to our Shipping Policy, from the date we receive your payment.
Items made-to-order
Certain items are made-to-order, i.e. custom manufactured according to your specified preferences, e.g., fabric option selected, garment length etc.; the following will apply:
- Full payment is due at the time of placing your order.
- Items are generally manufactured and dispatched for shipping within 7-15 business days following receipt of payment.*
- Shipping time will be according to our Shipping Policy.
Items manufactured in batch production runs
Certain items are manufactured in batches, according to Minimum Order Quantity requirements specified by our clothing manufacturers, the following will apply:
- Should your ordered item be temporarily unavailable at the time of order placement, with a Batch Production Run planned (Back Order), you will automatically be added to the Pre-order Hotlist for our next batch production run:
- Full payment is due at the time of placing your order to confirm production of your pre-ordered item.
- Items are generally dispatched for shipping within 5-10 business days after completion of the batch production run.*
- Kindly note that additional shipping costs may apply, should you wish to receive other items included in your order (e.g., any items available for purchase, or any items made-to-order) prior to shipment of the back order item(s).
- Shipping time will be according to our Shipping Policy.
- Should your ordered item not be available at the time of order placement, with no Batch Production Run scheduled, you will have the option to be added to the Wait List for our next batch production run.
- We will contact you prior to production, and you will be given the option to confirm / cancel your pre-order before we go into production.
- Full upfront payment is due for confirmed pre-orders, prior to production.
- Items are generally dispatched for shipping within 5-10 business days after completion of the batch production run.
- Kindly note that separate shipping costs will apply for shipment of items manufactured in batch production runs.
- Shipping time will be according to our Shipping Policy.
General notes:
- *Should your order contain a mix of the following stock order categories:
- Items available for purchase from website,
- Items made-to-order, and or
- Items temporarily unavailable, with Batch Production Run scheduled (Back Order),
your order will be dispatched for shipping based on the item with the longest time to dispatch. Should you wish to have certain items shipped earlier, you should split your order – kindly note that additional shipping costs may apply.
Note: Business days are weekdays (Mondays to Fridays from 9am to 5pm); excluding weekends and Public Holidays.
We reserve the right to amend our Manufacturing Policy terms and wording at any time, without prior notice.